Effective Date: 12 January 2025

Welcome to Apex Fusion Solutions – Customer Zone (http://clientzone.apexfusionsolutions.co.za/).
By accessing and using this platform, you agree to the following Terms and Conditions. If you do not agree with these terms, please refrain from using the website.


1. Purpose of the Customer Zone

The Customer Zone is a secure online platform designed exclusively for clients of Apex Fusion Solutions to:

  • View and download quotes and invoices

  • Track the status of ongoing projects

  • Send and receive messages or documents

  • Stay updated on communications from Apex Fusion Solutions


2. Account Access and Security

  • Access is restricted to authorized clients with valid login credentials.

  • You are responsible for maintaining the confidentiality of your username and password.

  • Any unauthorized access or breach of security must be reported to us immediately.

  • Apex Fusion Solutions reserves the right to suspend or terminate access if misuse or unauthorized activity is detected.


3. Accuracy of Information

We strive to ensure all information on the platform is accurate and up to date. However:

  • Apex Fusion Solutions is not liable for errors, omissions, or delays in the data provided.

  • Clients should confirm project statuses and financial information with an authorized representative if any discrepancy arises.


4. Communication and Messaging

  • The platform may be used for sending invoices, project updates, and direct messages.

  • All communication via the Customer Zone is considered official correspondence.

  • Clients must not send spam, offensive content, or unauthorized messages through the system.


5. Use of Documents

  • Quotes, invoices, and project details are for your personal or business records only.

  • Redistribution, editing, or misuse of documents without written permission from Apex Fusion Solutions is prohibited.


6. Data Privacy

  • We collect and store client information necessary for invoicing and project management.

  • All data is handled according to our [Privacy Policy] and will not be shared with third parties without consent, unless required by law.


7. System Availability

  • While we aim to provide 24/7 access, the Customer Zone may be unavailable due to maintenance or unforeseen issues.

  • Apex Fusion Solutions is not liable for any downtime or access interruptions.


8. Modification of Terms

  • These Terms and Conditions may be updated at any time without prior notice.

  • Continued use of the platform after updates means you accept the revised terms.


9. Termination

  • Apex Fusion Solutions may suspend or terminate a client's access to the Customer Zone for violations of these terms, misuse, or security risks.


10. Contact Us

If you have questions regarding these Terms and Conditions, please contact:

Apex Fusion Solutions
Email: support@apexfusionsolutions.co.za